Call us today on:
01342 841651

About Us

nordec-team-2018We are a family run business with three generations in the central heating trade. Our expert qualified and individually Gas Safe registered engineers perform installation and servicing to the highest quality standards. They have all passed stringent training programmes and are qualified and experienced to work safely and cleanly in your home. Each engineer is equipped with the very latest modern tools and communications to ensure efficiency and reliability.

You can spot a Nordec engineer a mile off! He will be driving a Nordec van, carrying Nordec ID and wearing a Nordec uniform.

We employ each one of our engineers in preference to the lower cost alternative of using subcontractors. This means we offer every Nordec customer real accountability and a consistently high standard of work, not to mention a very competitive price.

Our engineers together with our customer service team at our Surrey head office work together to provide you with a friendly, reliable service. We use the latest wireless tracking systems so that we can always locate our engineers and can plan their day efficiently. Customers have direct access to their engineer too which is always reassuring and helpful if plans have to change due to unavoidable circumstances.

Going the extra mile for our customers with free courtesy heaters…

It’s important to us that our customers are inconvenienced as little as possible when their heating system breaks down. There’s nothing worse than shivering in the cold whilst waiting for an engineer. We have a large store of heaters which we lend to our customers pending their boiler or Warm Air unit being repaired or replaced. And we don’t just give one heater. We loan as many as is needed to warm the home. In the particularly cold snap of 2011 we made sure that despite the treacherous driving conditions caused by the heavy snowfalls we reached every one of our customers experiencing problems with their system.

Contact us if your heating system needs repairing, you’re interested in a service contract or, you would like to discuss the benefits of a new installation.

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  • We work closely with the leading manufacturers including Johnson and Starley, Lennox, Potterton and Baxi and also install air conditioning systems using super efficient economical and environmentally friendly systems.

    When you contact us, you don't get a call centre or an impersonal call routing system. From 9 AM to 5 PM on Monday to Friday calls are answered promptly by our customer service team at our head office in Surrey. Get in touch with us if your heating system needs repairing, you are interested in a service contract or, you would like to discuss the benefits of a new installation.

    Call us today on 01342 841651.

  • Control your heating from your phone.

    nest - temerature control from your phoneYou can now be in control, wherever you are. Nest is a thermostat which our engineers can fit and the customer can set the temperature in the house when they are away by mobile, tablet or laptop. Read more